Frequently Asked Questions

Counselling is a collaborative process where a trained therapist helps individuals, couples, or families work through emotional, psychological, or behavioral challenges. It provides a safe, supportive space to explore feelings, gain insights, and develop coping strategies. In a counselling session, you can expect a safe, non-judgmental space where you’ll explore your thoughts, feelings, and experiences, gaining insight into patterns and developing coping strategies. Your therapist will collaborate with you to set actionable goals, introduce helpful techniques, and support your growth in a way that aligns with your values and needs.

You might consider counselling if you're feeling overwhelmed, struggling with a specific issue (e.g., anxiety, depression, relationship challenges), or simply want support in understanding yourself or improving your life. If you are unsure if counselling is the next best step for you, consider booking a free consult to get more information about services (information about booking under counselling > services & pricing).

Most counselling sessions are 50 minutes, though longer sessions can be arranged if needed. Session costs range from $50-80 per session depending on the type of services. Flexible sliding scale prices are considered on a case by case basis. More detailed information can be found under counselling > services & pricing.

Senja is a student intern counsellor, so extended health insurance coverage does not apply to her sessions. If you are needing support finding a registered professional to utilize your health benefits plan, Senja is happy to use her network to make recommendations for a registered counsellor (RCC or CCC), registered social worker (RSW or RCSW) or registered psychologist (R.Psych).

An intern counsellor is someone who is still in the process of completing their education and training to become a fully registered counsellor. I work under the supervision of a fully licensed professional (currently Val Harbour, OK Clinical Therapy Group) while gaining practical experience. I hold full liability insurance and offer lower fee sessions as I am still learning!

Virtual sessions are conducted via secure video conferencing or phone calls. You will receive an email providing clear instructions on how to access your session, ensuring it’s as smooth and convenient as possible. With virtual sessions it is important to consider the environment you take your session in in regard to privacy and comfort. Senja is happy to support you in navigating these barriers.

To respect counsellor's time, the industry standard of 24-hours notice to cancel or reschedule your appointment is requested. If a session is cancelled within the 24-hour window and is NOT due to extenuating circumstances (emergencies or sudden illness), cancellation fees may apply.